Click your topic question
1. How long does it take to receive the Rugelach after I order?
2. Is my credit card information safe when I order online?
3. Can I send Rugelach as gifts?
4. What if I would like the Rugelach delivered on a specific date?
5. What ingredients are in Rugelach?
6. Can people with allergies to nuts have Rugelach?
7. How do I store the Rugelach? Can they be frozen?
8. Do you cater events?
9. Where can I buy your Rugelach locally?
10. What are the shipping charges?
11. What is "Expedited Shipping" and why do you recommend it?
12. Do you offer Corporate Discounts?
How long does it take to receive the Rugelach after I order?
Online, Phone and Fax Orders placed Saturday through Monday will be shipped on or before Friday. Orders placed Tuesday through Friday will be shipped on or before the following Monday. More time may be required during the holiday season. Payment for Online Orders must be made at the time of the order by Credit Card (Visa or Mastercard).
Is my credit card information safe when I order online?
Ordering from Suzanne's Sweets is safe and secure. Our Secure Socket Layer (SSL) software is the industry standard. It encrypts (scrambles) your personal information, making it impossible for a third party to intercept it.
Can I send Rugelach as gifts?
Of course! For the Rugelach of the Month Club, just fill out the gift card. To include gift cards for all other Orders, please e-mail us or call Customer Service, 914-301-5307. Please note: for Gift Orders to multiple recipients/addresses, each Order must be entered separately.
What if I would like the Rugelach delivered on a specific date?
Just e-mail us us or call Customer Service at 914-301-5307 and we will be happy to accommodate your requests.
What ingredients are in Rugelach?
My hand-rolled Rugelach is created from the finest, highest-quality, all natural ingredients: unbleached flour, sour cream, unsalted butter, salt, fruit preserves, walnuts, brown sugar, cinnamon, chocolate. We never use additives or preservatives.
Can people with allergies to nuts have Rugelach?
Absolutely not. There are walnuts, pecans or peanuts in each piece, and they are baked in a commercial facility that is not nut-free.
How do I store the Rugelach? Can they be frozen?
Suzanne's Sweets Rugelach will last in its original packaging or special tin approximately 14 days. Freeze them, well wrapped, and they will last 6 months.
Do you cater events?
Yes! Delight guests with trays or baskets of Suzanne's Sweets Rugelach. Call to discuss additional ideas on what to serve at your next event. Special Orders can be placed only in Westchester County and Manhattan, New York and lower Connecticut.
For special orders, please call 914-301-5307, Monday – Friday, 9:00am – 5:00pm (E.S.T), fax us at 914-232-1291 or e-mail us.
Where can I buy your Rugelach locally?
Aroma Coffe, Larchmont, NY
Bedford Gourmet, Bedford, NY
Chef's Table/Groovy's, Westport, CT
Chef's Table/Groovy's, Tarrytown, NY
Church Avenue Poultry, Scarsdale, NY
Coffee Labs Roaster, Tarrytown, NY
Dragon Fly Cafe, Pleasantville, NY
Geordanes, Irvington, NY
La Mer Seafood Co., Armonk, NY
Lola's Tea House, Pelham, NY
Mount Kisco Seafood, Mt. Kisco, NY
Noka Joe's, Katonah, NY
Ruffled Feather, Scarsdale, NY
Standing Room Only, Scarsdale, NY
Stan'z Cafe, Larchmont, NY
Tarrytown Gourmet, Tarrytown, NY
Tastefully Yours Catering, Briarcliff Manor, NY
Tazza Cafe, Armonk, NY
Tazza Cafe II, Millwood, NY
Village Meat Market, Armonk, NY
Village Square Bagels, Larchmont, NY
YM-YWHA of North Jersey, Wayne, NJ
Michael's Gourmet Foods, Scarsdale, NY
Aroma Coffee Roast, Larchmont, NY
Chocolations of Mamaroneck, NY
Moonbean Cafe of Briarcliff Manor, NY
Hampton Coffee Company of Southampton, NY
Holbrook Cottage of Briarcliff Manor, NY
Cafe Norma of Armonk, NY
At events catered by:
Taylored Menus of Briarcliff Manor, NY
Caperberry Events of White Plains, NY
Total Party Concepts
Matt Miller Culinary Productions
And nationally, through Chocolate.com
What are the shipping charges?
I offer Standard Ground (3-5 days), 3-Day Select, Next Day and Saturday delivery.
Next Day and Saturday Delivery add $25.00 to standard charges
P.O. Addresses: Please add $5.00 per order in addition to our standard delivery charges.
| Package Price | Ground | 3 Day Select |
| $0 – $24.95 | $7.25 | $11.45 |
| $24.96 – $49.90 | $8.35 | $13.50 |
| $49.91 – $74.85 | $9.35 | $15.60 |
| $74.86 – $99.80 | $10.40 | $16.65 |
| $99.81 – $124.75 | $11.45 | $18.70 |
| $124.76 – $149.70 | $11.45 | $19.75 |
| $149.71 – $199.60 | $12.45 | $20.80 |
| $199.61 – $224.55 | $13.50 | $22.85 |
| $224.56 – $249.00 | $14.55 | $24.95 |
Shipping charges are determined by weight. Orders beyond standard weight may require an additional surcharge of which you will be notified.
The following shipping methods are suggested:
Standard Ground: ME, VT, NH, MA, NY, CT, RI, PA, NJ, MD, DE, DC, VA, NC, SC, OH, WV, IN, KY, TN, AL, GA, FL, MI, WI, IL, MN, IA, MO, KS,
3 Day Select: MS , AR, LA, OK, TX, ND, SD, NE, MT, WY, CO, NM, ID, UT, AZ, WA, OR, NV, CA
AK and HI add $15.00. May take 1-2 days longer.
In the event of incorrect or incomplete address information, there will be an automatic $10 charge applied to your credit card to redirect packages, plus any additional shipping charges. Please supply us with any change of address information as soon as possible before an order is to be shipped. Please note: our guarantee does not apply when incorrect addresses are given.
What is "Expedited Shipping" and why do you recommend it?
We recommend you select the "Expedited Shipping" (3-Day Select) option at checkout to ensure the Rugelach you've ordered arrives fresh and delicious.
If you have any questions about shipping options, please call us at 914-301-5307 or email us using our "contact" form.
Do you offer Corporate Discounts?
Corporate Volume Discounts are available. Please contact us at 914-301-5307 for information.
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